For more than a hundred years, a few coins bought Americans a phone call and a pocket of privacy on a busy street. Between 1981 and 1988, a ponytailed machinist from Ohio found a way to walk off with the coins. He hit pay phones in 32 states and took close to a million dollars from one of the most powerful industries in the country. He did it a nickel, a dime and a quarter at a time.
His crime was larceny, which just means stealing property. There's no break-in, as with burglary, and no force or threat, as with robbery. It's the quietest crime on the books, and he kept it that way.
A bell, a coin, a corner
The pay phone began with a closed door. William Gray, a Hartford tinkerer who had already sold a baseball bat design to Spalding and invented a padded chest protector for catchers, was out with his wife when she fell ill. As the legend goes, he knocked on the doors of a house and a factory, asking to use a telephone to call a doctor, and every time he was turned away. His wife recovered, and Gray started building.
His first attempt put a box over the mouthpiece that slid away when a coin went in. The phone company could live with the risk of the thing jamming. What horrified it was that a caller could make call after call on one coin. So Gray started over and built a device that rang a bell when a coin dropped, alerting a human operator to connect the call. The first one went up on a corner in Hartford, Connecticut in 1889. By the time Gray died in 1903, there were 81,000 pay phones in the United States. By 1999 there were 2 million, and they raked in $2.5 billion that year alone.
The glass booth became an icon too. Mobsters gunned down rivals inside them, Tippi Hedren hid in one from murderous seagulls in The Birds, and Robert De Niro smashed a handset to pieces in one in Goodfellas.
The lock nobody could pick
Robbing a pay phone hardly seemed worth the bother. The hopper, the bin holding the coins, sat behind a metal faceplate with a lock Bell Laboratories had spent years developing. Each phone held about 500 coins, so even if every one was a quarter, the most a thief could score was $125. Most crooks just ripped the whole phone off the wall.
Then coin boxes started vanishing across nearly three dozen states. According to the FBI, only one person in the entire country could pick the locks on America's 1.8 million pay phones. Robert Cooperider, who worked security for Ohio Bell, said of him: "He's well organized, he's smart, and he's not greedy."
Timing was on the bandit's side. The phone monopoly had been broken up, so his thefts were spread across many separate companies. They ran the numbers and decided it was cheaper to leave the old coin boxes in place and hope someone caught him. The FBI wasn't willing to look the other way. Agents learned he traveled Interstate 40, paid for his 7-Eleven food in coins and paid for cheap motels with rolls of quarters, often checking in as James Bell. Ohio Bell got hit so hard that it refused to say publicly how much it had lost. Pay phones outside country and western bars had a way of coming up empty.
Fifteen minutes and a fake conversation
The bandit collected pay phone locks and machined his own set of picks, which he kept in his pants pocket under the tail of an untucked shirt. He'd slip a tool into the thin gap around a coin box to judge whether it was full enough to bother with. If it was, he picked the lock, pulled off the faceplate, took the entire coin box and put the faceplate back. The whole job took about 15 minutes. If anyone walked by, he tucked the receiver against his shoulder and pretended to be on a call.
The real trick was that the phone still worked afterward. There was nothing to report. Sometimes a week or more went by before a phone company worker opened the phone and found no coin box at all. The only clues were faint scratches in the metal, and there was no database to match them against.
James Clark picked a lock Bell Laboratories had spent years making unbreakable and stole close to a million dollars from pay phones in 32 states. Each theft was so small that the only charge that stuck was for $500.
A printing press on the back porch
In the end, a confidential informant in Ohio cracked the case with a name: James Clark. Clark already had a record. Back in 1968, federal agents had found a printing press about half the size of a small car on the back porch of his home in Clinton, Ohio. Clark worked at a tool and die shop in Akron and was accused of being the printer and technician for a ring that planned to move $50 million in fake bills. His plates were so finely made that the Secret Service called the fake money passable. At the time, it was the biggest counterfeiting bust in the agency's history. Clark confessed and got three years.
When deputies staked out his home in November 1985, Clark was already gone, leaving his wife and grown daughter behind in Akron. His house trailer held tools, parts believed to come from telephone coin boxes and pieces of a Bell lock. He appeared twice on America's Most Wanted, and some people started calling him a Robin Hood for robbing the rich phone company.
Five phones, five hundred dollars
On August 26, 1988, FBI agents arrested Clark, then 49, at his home in Buena Park, a Los Angeles suburb. He didn't resist. He was accused of stealing as much as $600,000, and the real total was suspected to be closer to a million. Clark pleaded guilty to taking $500 in coins from five pay phones in Summit County, Ohio.
Ohio Bell's chief legal counsel demanded the maximum sentence. Prosecutor Fred Zook pointed out that the state had evidence for only those five thefts. Cooperider was livid when Clark got a public defender because he said he couldn't afford a lawyer. In 1990, a trial in Columbus added three more years. No other state bothered to prosecute him, because each theft was too small to justify an investigation and extradition. The money was never recovered.
Clark was a man who stayed at Motel 6 and lived on Slim Jims, Coke and 7-Eleven burritos. He died in 2012 at 72. His obituary proudly called him the Coinbox Bandit and said he would be deeply missed by Kathy, his wife of 52 years.
